It is advisable that someone else call the ambulance. This will allow you to stay with the victim and not be interrupted from providing first aid. The emergency call number is answered by a dispatcher located in the center. This person decides which specialists need to be sent to the scene and can also give you first aid advice before the crew arrives. Therefore, you or the other caller must provide the dispatcher with the correct information, namely: 1. Exact location of the incident. Provide an address or location, including the name of the city or town. Provide the name of the nearest intersecting streets (intersections or roads), landmarks, building name, floor and apartment (office) number. 2. Phone number from which you are calling and who calls "03". 3. Last name and first name of the victim. 4. What happened (road traffic accident, fire, etc.). 5. Number of victims. 6. Condition of the victims (chest pain, difficulty no breathing, no pulse, bleeding cha, etc.). 7. The nature of the first aid provided. If you asked another person to call emergency help, tell her not to hang up and to follow the dispatcher's instructions. The dispatcher can advise how best to provide first aid when the team arrives. Ask the person making the call to return to the scene and tell you everything the dispatcher said. If you are one of the victims, shout for help. The scream will likely attract the attention of someone passing by, who will be able to call an ambulance. If no one responds to your call, then first provide first aid to the victim within a minute. And then as possible rather, try to call “03” yourself. After this, return to the victim and continue providing first aid.